Soft collector

Title:

Soft collector

Сlassification:

Full time

Reports to:

POS Consultants Team Lead

Main responsibilities:

  • Collection of overdue debts from individuals in pre-trial order and / or by court decision
  • Conducting telephone conversations with debtors about repayment
  • Explanation of the structure of the overdue debt, the terms of the loan agreement, the consequences of incomplete and / or late payment
  • Collection, analysis and examination of information, materials, and documents required for debt collection
  • Advice on debt repayment methods
  • Participation in activities aimed at the investigation of the borrower and to establish contact with him
  • Motivation of the borrower to pay the debt
  • Leveling the conflict and aggression of the borrower
  • Detection of fraud operations
  • Record-keeping
  • Implementation of management plans and tasks

Main requirements:

  • Secondary education
  • Experience in a similar position - from 6 months
  • Knowledge of Microsoft Office programs
  • Customer oriented
  • Stress resistance
  • Goodwill

Skills:

Languages:

  • Russian – fluent
  • Uzbek – fluent
  • English – preferably

Please, send your CV via email: job@tbcbank.uz