Soft collector
Title:
Soft collector
Сlassification:
Full time
Reports to:
POS Consultants Team Lead
Main responsibilities:
- Collection of overdue debts from individuals in pre-trial order and / or by court decision
- Conducting telephone conversations with debtors about repayment
- Explanation of the structure of the overdue debt, the terms of the loan agreement, the consequences of incomplete and / or late payment
- Collection, analysis and examination of information, materials, and documents required for debt collection
- Advice on debt repayment methods
- Participation in activities aimed at the investigation of the borrower and to establish contact with him
- Motivation of the borrower to pay the debt
- Leveling the conflict and aggression of the borrower
- Detection of fraud operations
- Record-keeping
- Implementation of management plans and tasks
Main requirements:
- Secondary education
- Experience in a similar position - from 6 months
- Knowledge of Microsoft Office programs
- Customer oriented
- Stress resistance
- Goodwill
Skills:
Languages:
- Russian – fluent
- Uzbek – fluent
- English – preferably
Please, send your CV via email: job@tbcbank.uz