Service Expert
Title:
Service Expert
Сlassification:
Full time
Reports to:
Main responsibilities:
- Project requirements feasibility study
- Collect requirements, analyze documents received from project stakeholders via interviews and meetings
- Create documents per each project requirement
- Create diagrams for business processes
- Provide detailed description of customer interface
- Agree functional specifications both with business representatives as well as with specialists of IT Department
- Act as a functional expert during the design, programming, testing and launching activities
- Act as a project manager when required
- Ensure the completion of the full project cycle on his/her own initiative from the origination of the requirements till final testing and project delivery
Main requirements:
- Good knowledge and working experience in iABS 24x7
- Experience in business processes analysis and modeling
- Working experience in the projects related to retail credits is desirable
- Higher education in information technology, preferably a master’s degree
- At least 2 years working experience at financial institutions on the position of business analyst
Skills:
- Analytical, logical and problem-solving skills
- Multitasking skills
- Teamwork skills
- Organizing and planning skills
- High motivation
- Sense of responsibility
Languages:
- Russian - fluent
- English - good
Please, send your CV via email: