Cards Operations Lead

Title:

Сlassification:

Full time

Reports to:

Main responsibilities:

Minimum of a Degree (Banking, Finance or related area)
Post graduate degree (MBA desirable)
Uzbek, Russian and English languages;
Solid knowladge of MS Office;
Knowledge of relevant laws, regulations, instructions, processes and procedures;
5 years’ experience with-in the banking card business
Mininum 3 years of managarial experiance in Banks or financial institutions;
Experience with both Credit and Debit cards would be a strong advantage;
Working experiance with Visa, Mastercard and other global vendors in the field would be an advantage;
Specialized knowledge of ATM and Kiosks operations and maintenance
Strong Digital Payments and Cards expertise recommended

Main requirements:

Active participation in new product development and launching.
Establish, monitor and improve plastic cards and settlement systems in the Bank.
Build an ATM, ADM and Kiosks network and manage effectively
Develop seamless relationships with all key stakeholders (processing centers, VISA, Mastercard, Sales, Risk, Legal & Compliance, IT & Operations, Marketing etc.) in order to ensure smooth running of the plastic cards and settlement business/processes.
Manage chargebacks, POS terminal registrations and reconciliations.
Maintain good relations with the third-party partner to ensure maximum benefit is gained for both the partner and the Bank.
Solid fraud management knowledge and working experience.
Lead the team to deliver superior results while providing an outstanding customer experience
Establish and manage a relationship with correspondent banks
Manage in-country and country to country money transfers and transactions;
Maximize automation level of transactions while increasing their efficiency and accuracy
Create effective system to discover operational risks ASAP and minimize them
Negotiate partner banks about with credit lines etc.
Create and update when needed department’s effective policy
Work to Increase customer satisfaction level on a regular basis
Manage and control balance on correspondent accounts
Monitor and control document flow and operations and transit accounts

Skills:

Languages:

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